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Assign riders and track deliveries

Give delivery orders to riders and follow them to the door.

Where:
Merchant portal · Online storefront → Delivery board
For:
Restaurant, Retail
  1. Step 1: Pick the "Location" to see its delivery orders.

  2. Step 2: Under "Assign rider", choose a staff member.

  3. Step 3: Press "Advance status" as the order moves, and "Open track link" to see what the customer sees.

Tip: The board refreshes on its own about every 12 seconds.

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