Desktop POS for Windows
Version 1.0.2 (build 4) · 14.6 MB
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Everything you need to get selling.
Simple guides with real screenshots, the desktop till download, the staff mobile app, and what changed in each version.
Help centre
Short instructions for every part of MuffinPOS: the merchant portal, the desktop till and the staff app. Search, or pick your business type to see only what applies to you.
My business:
Topic:
71 guides
Setup & devices
Your account, locations, staff and connecting tills.
- Merchant portal
Find your way around the dashboard
See today's sales and jump to the tasks you use most.
Overview → Dashboard
- Merchant portal
Connect a till or device (activation code)
Get the Tenant ID, Location ID and 6-digit code that link a till or phone to your business.
Overview → POS setup
- Merchant portal
Manage devices and revoke old ones
See every till, kitchen screen and staff phone, issue new codes or switch a device off.
Business → Devices
- Merchant portal
Add a store or location
Add another branch with its own address, time zone and currency.
Business → Locations
- Merchant portal
Add staff, PINs and portal logins
Give each person an employee code and PIN for the till, or invite them to the portal by email.
Business → Employees
- Desktop till
Install and update the desktop till
Install MuffinPOS on a Windows 10 or 11 computer and keep it up to date.
Resources → Download
- Desktop till
Sign in, sign out and re-activate the till
Staff sign in with a code and PIN. Signing the device out clears it completely.
Employee sign in screen
Products & menu
What you sell, prices, taxes, modifiers and deals.
- Merchant portal
Add and edit products or menu items
Add what you sell with a price, picture, tax and optional stock count.
Catalog → Products (or Menu items)
- Merchant portal
Organise items into categories
Group items so they are easy to find on the till and your online store.
Catalog → Categories
- Merchant portal
Set up sales tax
Create each tax you charge once, then tick it on the items it applies to.
Catalog → Tax categories
- Merchant portal
Use different prices per location
Charge a different price for an item at one branch.
Catalog → Price books
- Merchant portal
Add options like size or extras (modifiers)
Let cashiers pick options such as size, milk or toppings, each with its own price.
Catalog → Modifiers
- Merchant portal
Create deals and combos
Sell several items together as one item at one price.
Catalog → Deals & combos
- Merchant portal
Build menus (lunch, dinner and more)
Group menu items into menus and sections for ordering.
Catalog → Menus
- Merchant portal
Import or export products with a spreadsheet
Upload a long list of items at once, or download your catalogue.
Catalog → Import / Export
- Merchant portal
Add barcodes for scanning
Link the barcode on a product so the till adds it when scanned.
Stock → Barcodes
Selling on the till
Taking orders, payments, refunds and closing the day.
- Desktop till
Open the register
Start the day by counting the cash in the drawer.
After signing in
- Desktop till
Make a sale and take payment
Add items, take cash or card and print the receipt.
Menu (or Catalog, Services, Medicines)
- Desktop till
Split a payment between cash and card
Take part of the bill in cash and the rest by card.
Sell screen → Split payment
- Desktop till
Hold an order and bring it back later
Park a sale while you serve someone else.
Sell screen → Hold / Recall
- Desktop till
Give a discount, apply a coupon or attach a customer
Adjust the price of the order and link it to a customer for loyalty.
Sell screen
- Desktop till
Find an order and reprint a receipt
Look up past sales on this till.
Orders
- Desktop till
Refund or return items
Give money back for some or all of a finished sale.
Returns
- Desktop till
Approve with a manager PIN
Some actions need a manager: refunds, voids, big discounts and closing a shift.
Pops up when needed
- Desktop till
Cash in, cash out and close the shift
Record cash moves during the day and print the end-of-day Z report.
Shift
- Desktop till
Accept online orders on the till
Orders from your online store appear here for you to accept.
Online
- Desktop till
Sync, printer and customer display
Send and fetch data, set up the receipt printer and a second screen for customers.
Sync
- Desktop till
Keyboard shortcuts on the till
Work faster without the mouse.
Sell screen → Keyboard shortcuts
Restaurant
Tables, kitchen, recipes, reservations and the waitlist.
- Merchant portal
Draw your floor plan and tables
Lay out your dining room so staff can seat tables on the till and phones.
Restaurant operations → Floor plans
- Merchant portal
Set up kitchen stations
Send each dish to the right screen, like the grill or the bar.
Restaurant operations → Kitchen stations
- Merchant portal
Link recipes to menu items
Take ingredients out of stock automatically when a dish sells.
Restaurant operations → Recipes
- Desktop till
Seat a table and split checks
Open a table, take the order and split the bill.
Tables and Checks
- Desktop till
Use the kitchen display
See orders as they are sent and mark them ready.
Kitchen
- Merchant portal
Take reservations
Book a table for later and track when guests arrive.
Restaurant operations → Reservations
- Merchant portal
Manage the waitlist
Add walk-in guests and seat them when a table is free.
Restaurant operations → Waitlist
Stock
Counting, receiving, moving and wasting stock.
- Merchant portal
See and adjust stock on hand
One list of everything you count, both what you sell and what you use.
Stock → Stock on hand
- Merchant portal
Add supplies or ingredients
Track things you buy but never sell, like milk, flour, bags or labels.
Stock → Supplies (Ingredients for restaurants)
- Merchant portal
Add suppliers
Keep a list of who you buy from, for purchase orders.
Stock → Suppliers
- Merchant portal
Order and receive stock from a supplier
Create a purchase order, then receive it when the delivery arrives.
Stock → Receive (purchase orders)
- Merchant portal
Count your stock
Do a shelf count and correct the numbers in one go.
Stock → Count stock
- Desktop till
Record waste
Take spoiled or broken items out of stock with a reason.
Inventory on the till, Stock → Record waste in the portal
- Merchant portal
Move stock between locations
Send stock from one branch to another.
Stock → Move between locations
- Desktop till
Receive and adjust stock on the till
Quick stock jobs right at the counter.
Inventory
Appointments
Bookings, services, rooms and packages.
- Merchant portal
Add the services you offer
Each service has a length and a price, used when booking.
Catalog → Service offerings
- Merchant portal
Book and manage appointments
Book clients in and move them from confirmed to completed.
Appointments → Appointments
- Merchant portal
Add rooms
Set up treatment rooms or chairs that can be booked.
Appointments → Rooms
- Merchant portal
Sell prepaid packages
Sell a bundle of sessions up front, like 5 massages.
Appointments → Service packages
Pharmacy
Medicines, batches, expiry, patients and prescriptions.
- Merchant portal
Add medicines and locked prices
Set up each medicine with the units you sell and their fixed prices.
Pharmacy → Medicines
- Merchant portal
Receive medicine stock with lot and expiry
Add stock from a supplier into tracked batches.
Pharmacy → Purchases
- Merchant portal
Track batches and expiry dates
See what is expiring soon and pull bad batches from sale.
Pharmacy → Batches and Expiry
- Merchant portal
Patients and prescriptions
Keep patient records and dispense against prescriptions.
Pharmacy → Patients and Prescriptions
- Merchant portal
Pharmacy import and reports
Load medicines or opening stock from a spreadsheet and run pharmacy registers.
Pharmacy → Import / Export and Pharmacy reports
Online store & delivery
Your website, opening hours, delivery and shipping.
- Merchant portal
Create your online store
Set up your store's name, web address and colours, then publish it.
Online storefront → Storefront
- Merchant portal
Design your website pages
Pick a template and write the text customers see.
Online storefront → Website
- Merchant portal
Opening hours and pickup or delivery options
Tell customers when you are open and how they can get their order.
Online storefront → Store hours and Fulfilment options
- Merchant portal
Set delivery zones and fees
Draw where you deliver, and set the fee and minimum order for each area.
Online storefront → Delivery zones
- Merchant portal
Assign riders and track deliveries
Give delivery orders to riders and follow them to the door.
Online storefront → Delivery board
- Merchant portal
Ship orders with tracking
Add courier tracking and mark orders shipped and delivered.
Online storefront → Shipments
Customers & marketing
Customers, loyalty, promotions and coupons.
- Merchant portal
Customers and loyalty points
Keep a customer list and reward repeat visits.
Customers & marketing → Customers
- Merchant portal
Create a promotion
Make a percentage or fixed-amount discount you can switch on and off.
Customers & marketing → Promotions
- Merchant portal
Issue coupon codes
Give customers a code that applies one of your promotions.
Customers & marketing → Coupons
- Merchant portal
Send a message to staff phones
Send an alert to the staff mobile app, like "Kitchen closes in 15 minutes".
Business → Push notifications
Settings & reports
Branding, receipts, tax by tender, reports and the audit log.
- Merchant portal
Logo, receipts and currency
Put your logo and message on receipts, and choose your currency.
Business → Branding
- Merchant portal
Tax by payment type, quick discounts and stock rules
Settings the till uses at checkout. MuffinPOS does not process cards itself.
Business → Payments
- Merchant portal
Run sales, tax and staff reports
See how the business is doing and download the numbers.
Business → Reports
- Merchant portal
Use your own Maps, email or SMS keys
Optional: send email from your own address or use your own Google Maps key.
Business → Integrations
- Merchant portal
Check the audit log
See who changed money or stock, and when.
Business → Audit log
Staff mobile app
Waiter, kitchen and delivery on a phone.
- Staff mobile app
Set up the staff mobile app
Pick a role, activate the phone and sign in.
First launch
- Staff mobile app
Take table orders on a phone (waiter)
Seat a table, add items and send them to the kitchen from the floor.
Waiter mode → Tables
- Staff mobile app
Kitchen screen on a phone or tablet
A kitchen display on any phone or tablet.
Kitchen mode → Board
- Staff mobile app
Deliver orders and collect cash (rider)
Claim delivery orders, update the status and record cash on delivery.
Delivery mode → Orders
New to MuffinPOS? Start here
Four guides with screenshots. Follow them in order the first time. Each one takes about five minutes.
- Step 1
Start your free trial
Create your MuffinPOS account in about a minute. No card needed, free for 30 days.
Web · For owner · About 3 min
- Step 2
Add your taxes, products and stock
Set up sales tax once, add what you sell, then (if you want) the ingredients or supplies you only use.
Web · For owner · About 6 min
- Step 3
Install and connect the desktop till
Download MuffinPOS for Windows and link it to your business with a one-time code.
Web + desktop · For owner · About 5 min
- Step 4
Make your first sale and close the day
Sign in with your PIN, open the cash drawer, sell, give change and close the shift.
Desktop · For owner & cashier · About 5 min
Staff mobile app
One app for waiter, delivery and kitchen, on iPhone and Android. Included with every plan.
Get the appWhat's new
See what changed in each version of the till, in plain words.
Read release notesNeed a hand?
Email support@muffinpos.com and a real person will reply, usually the same business day.
Contact supportTry it free for 30 days.
No card needed. Set up your products on the web and start selling on the desktop till today.